Refund Policy
return value:
Our policy is for 30 days. Sorry, we will not be able to provide you with a refund or exchange if 30 days have passed since you received your purchase.
Yonechu ensures total customer satisfaction for your purchases from yonechuskincare.com
For returns, the customer is responsible for returning the goods to us.
If you received a defective or incorrect item:
- Take pictures of defective/incorrect items to show the problem.
- Email us at yoyoluming123@gmail.com
*Further instructions will be given via email.
If you have received your item and would like a refund or exchange:
- Email us at chenyihao8976@gmail.com
*Further instructions will be given via email
Note: We do not refund shipping and we do not cover shipping for returns.
How will my refund be distributed?
- We will refund your total item amount, applicable sales tax paid, less shipping and restocking fees.
- Please note that this product must be in its original packaging and must be returned in the original condition as received and unused. We reserve the right to refuse to return used items to us.
Late or lost refunds (if any)
- If you have not received your refund, please check your bank account again first.
-Then contact your credit card company, it may take some time for the refund to be officially issued.
- Next, please contact your bank. Refunds usually take some processing time.
- If you have gone through all the steps and still haven't received your refund, please contact us at chenyihao8976@gmail.com.
In some cases, only a partial refund will be issued (if applicable)
- Broken or obvious signs of use
-Any item that is not in its original condition is damaged or lost due to no fault of ours.
Promotions/Promotional items (if there are appliances)
Only regular priced items can be returned, however, promotional/promotional items cannot be returned.
coupon code
- Discount code must be used at checkout - You must press "Apply" to see total order updates.
- We cannot adjust any price after the order is submitted.
- Purchases can only be made with one code
- Coupon codes cannot be applied to previous purchases
eliminate
Orders can only be cancelled within 24 hours of purchase. If it is more than 24 hours, we will not be able to cancel the order as it has been fulfilled by then.
Our policy is for 30 days. Sorry, we will not be able to provide you with a refund or exchange if 30 days have passed since you received your purchase.
Yonechu ensures total customer satisfaction for your purchases from yonechuskincare.com
For returns, the customer is responsible for returning the goods to us.
If you received a defective or incorrect item:
- Take pictures of defective/incorrect items to show the problem.
- Email us at yoyoluming123@gmail.com
*Further instructions will be given via email.
If you have received your item and would like a refund or exchange:
- Email us at chenyihao8976@gmail.com
*Further instructions will be given via email
Note: We do not refund shipping and we do not cover shipping for returns.
How will my refund be distributed?
- We will refund your total item amount, applicable sales tax paid, less shipping and restocking fees.
- Please note that this product must be in its original packaging and must be returned in the original condition as received and unused. We reserve the right to refuse to return used items to us.
Late or lost refunds (if any)
- If you have not received your refund, please check your bank account again first.
-Then contact your credit card company, it may take some time for the refund to be officially issued.
- Next, please contact your bank. Refunds usually take some processing time.
- If you have gone through all the steps and still haven't received your refund, please contact us at chenyihao8976@gmail.com.
In some cases, only a partial refund will be issued (if applicable)
- Broken or obvious signs of use
-Any item that is not in its original condition is damaged or lost due to no fault of ours.
Promotions/Promotional items (if there are appliances)
Only regular priced items can be returned, however, promotional/promotional items cannot be returned.
coupon code
- Discount code must be used at checkout - You must press "Apply" to see total order updates.
- We cannot adjust any price after the order is submitted.
- Purchases can only be made with one code
- Coupon codes cannot be applied to previous purchases
eliminate
Orders can only be cancelled within 24 hours of purchase. If it is more than 24 hours, we will not be able to cancel the order as it has been fulfilled by then.